Privacy Policy and Terms of Use

Welcome to clubregentcasino.ca (the “Site”). This Privacy Policy and Terms of Use describe how we collect, use, disclose, and protect personal information when you visit or interact with the Site from within Canada, and set out the conditions under which you may use the Site. By accessing or using the Site, you consent to the practices and rules described here. If you do not agree, you must not use the Site. You can contact us at [email protected] with any questions or requests. This policy is intended to comply with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial legislation.

The Site is intended for individuals who have reached the age of majority in their province or territory of residence. We do not knowingly collect information from minors. References to “we,” “us,” and “our” refer to the operator of clubregentcasino.ca. References to “you” and “your” refer to visitors, users, and account holders (if applicable). We may update this policy and the Terms of Use periodically. Material changes will be posted on the Site with an updated “Last Updated” date, and your continued use after changes are posted constitutes acceptance of the revised terms.

Information We Collect and How We Use It

We collect information that you provide directly to us, information collected automatically through cookies and similar technologies, and information obtained from trusted service providers where permitted by law. The types of personal information we collect may include contact details (name, email address, phone number), account credentials, age or date of birth for eligibility checks, communication preferences, device and browser information, geolocation or approximate location data, and usage data relating to your interactions with the Site. If payments or reservations are offered, we may collect transaction information; payment details are typically processed by a secure payment processor and we do not store full payment card numbers.

We use personal information for purposes including: providing and improving the Site; administering accounts; verifying identity and age eligibility; responding to inquiries; sending service messages; conducting analytics to enhance user experience; personalizing content; providing marketing communications with your consent; preventing fraud and protecting the security of the Site; complying with legal and regulatory obligations; and enforcing our Terms of Use. Our lawful bases for processing include your consent, performance of a contract (where applicable), compliance with legal obligations, and our legitimate interests in operating, securing, and improving the Site (balanced against your privacy rights and expectations).

Personal details and verification data to confirm your eligibility to use the Site and to respond to your requests.
Account and transactional data to enable reservations or other requested features and to maintain records for tax and audit purposes.
Technical and usage data (e.g., IP address, device identifiers, pages viewed, referring/exit pages, time stamps) for security, performance, and analytics.
Marketing preferences and communication history to manage subscriptions, consent, and personalized offers (where permitted by law).
Inferences based on your interactions to improve features, content relevance, and user experience.
Aggregated and de-identified data that does not identify you, which we may use for research, reporting, and service improvement.

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, to meet legal and regulatory requirements, to resolve disputes, and to maintain appropriate business records. When no longer required, we securely delete, de-identify, or anonymize the information in accordance with our retention schedules and applicable law.

Cookies, Online Tracking, and Analytics

The Site uses cookies and similar technologies to operate effectively and to enhance your experience. We classify cookies as: (i) essential cookies necessary for core functionality; (ii) functional cookies to remember preferences; (iii) analytics/performance cookies to help us understand how the Site is used; and (iv) advertising/targeting cookies (if enabled) to deliver relevant messages. You can manage cookies through your browser settings and device controls. Some features may not function properly without essential cookies. At this time, we may not respond to all “Do Not Track” signals, but you can limit certain tracking by adjusting your cookie preferences and using opt-out mechanisms provided in your browser or device.

If you subscribe to marketing communications, we will send electronic messages in accordance with Canada’s anti-spam laws. You may withdraw consent or unsubscribe at any time by following the instructions in the message or by contacting [email protected]. We may still send you transactional or service messages related to your account or requests.

We use analytics to understand site performance, detect anomalies, and improve content. Data used for analytics may include IP address, device characteristics, approximate location, and usage metrics. We endeavor to de-identify or aggregate analytics data where feasible. Depending on your settings, analytics information may be processed outside your province or territory, or outside Canada, subject to appropriate safeguards as described below.

Sharing of Personal Information

We do not sell your personal information. We may share personal information with service providers acting on our behalf (including hosting, analytics, customer support, and security partners), affiliates for internal business operations, or as required by law. We require recipients to implement appropriate safeguards and to use the information only for the purposes provided. If information is transferred outside your province or territory or outside Canada, we use contractual and other safeguards designed to ensure a comparable level of protection, and we assess privacy risks in accordance with applicable laws.

Service providers and processors who assist with website hosting, maintenance, analytics, customer support, identity verification, and security.
Payment and fraud-prevention partners to process transactions and detect or prevent unlawful activity.
Regulatory, governmental, or law enforcement authorities when required to comply with legal processes or to protect rights, safety, and property.
Business transfers in the event of a merger, restructuring, or sale of assets, subject to confidentiality and applicable legal requirements.
Other disclosures with your direction or explicit consent.

We employ administrative, technical, and physical security measures designed to protect personal information, such as encryption in transit, access controls, logging, and staff training. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. In the event of a security incident, we will follow applicable notification requirements. To learn more about storage location, retention, or safeguards, you may contact us at [email protected].

Your Rights and Choices

You have rights under Canadian privacy laws, which may include the right to: access the personal information we hold about you; request corrections to ensure it is accurate and complete; withdraw consent to processing where consent is the basis; object to or restrict certain processing; request deletion where appropriate; and receive information about our use of automated decision-making, if any. You can exercise these rights by emailing [email protected]. We may ask for information to verify your identity and will respond within the timelines required by law. You also have the right to lodge a complaint with the Office of the Privacy Commissioner of Canada or your provincial privacy commissioner. You may manage cookies through your browser settings and opt out of marketing messages at any time by using the unsubscribe link or contacting us.

Terms of Use: By using the Site, you confirm you are the age of majority in your province or territory and that you will comply with all applicable laws. We grant you a limited, revocable, non-transferable license to access and use the Site for personal, non-commercial purposes. You agree not to misuse the Site, including by interfering with its operation, attempting to gain unauthorized access, scraping data without permission, posting unlawful or infringing content, or violating intellectual property rights. All content on the Site is owned by us or our licensors and is protected by law; you may not reproduce, modify, or distribute it without permission. We may provide links to third-party sites for convenience; we do not endorse and are not responsible for their content or privacy practices. The Site is provided “as is,” without warranties of any kind. To the fullest extent permitted by law, we disclaim liability for indirect, incidental, consequential, or special damages, and our total liability is limited to the amount you paid (if any) to use the Site in the 12 months preceding the claim. You agree to indemnify us for losses arising from your breach of these terms or misuse of the Site. These terms are governed by the laws of the Province of Manitoba and the federal laws of Canada applicable therein, and the courts of Manitoba will have exclusive jurisdiction. We may suspend or terminate access at any time for violation of these terms. If any provision is found invalid, the remaining provisions remain in effect. For questions or notices, contact [email protected]. Last Updated: 17 December 2025.